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Alex for Tenants
Taking care of tenant issues
Smarter than other chatbots, Alex uses natural language and AI to resolve maintenance issues and is clever enough to answer common tenant questions, so you don't have to.
Alex for Websites
Real conversations for your website
Take your website to the next level. Alex generates new leads through smart, natural language conversations. From finding matching properties to answering nuturing questions, Alex does all the ground work so you receive ready-to-close, high quality leads.
Alex for Emails
Less effort, more leads
Tired of 80% of routine enquiries from Domain and REA? Despite detalied listings, the questions still keep coming. Let Alex take care of the routine, freeing your time for the important stuff.
Alex for Calls
The future of calls
Alex takes repetitive enquiries out of your phone queue, so you have more time to build your business.
As featured in
What our customers are saying
Teagan Munro
New Business Manager
LJ Hooker - Kaleen
Alex has been really popular with our tenants – very easy to use allowing tenants to provide more information including photos and videos when reporting maintenance. The integration with IRE’s Maintenance Tracker is seamless and reduces the need for additional follow-up by our property managers.
John Thomas
Business Operations Manager
One Agency
Alex has been fantastic for our property management team - They absolutely love the AI assistance and how the information feeds through to PropertyMe. Thank you so much for all of your help and congratulations on your recent awards!
Chloe Morland
Property Manager
Ray Dobson Real Estate
Alex has been fantastic for our property management team - They absolutely love the AI assistance and how the information feeds through to PropertyMe. Thank you so much for all of your help and congratulations on your recent awards!
Chris Orr
Director of Residential
Savills Australia
So far the feedback has been wonderful and the jobs that are coming through are sooo much easier to handle.
Tanya Harding
Business Manager
Distinct Property Management
Since introducing Alex, we’ve found there are less follow-up calls, emails and voicemails to deal with. It’s great that Alex goes beyond maintenance, answering common tenant questions and providing useful guidance without interrupting the team. On average Alex is saving 10 hours per week, and this is increasing each week as more tenants and owners start using Alex.
Jonathan Downing
General Manager
Mosaic Property Group
The onboarding process couldn’t have been easier. After 3 weeks we’ve seen Alex handle close to 100 tenant requests on behalf of our Property Managers. What you guys have built is exactly what the industry needs. If you haven’t spoken to Rental Heroes, do your agency a favour, you wont regret it!
Susie Weaver
Business Development Manager
LJ Hooker - Canberra City
Since launching Alex the AI chatbot a couple of months ago, we have noticed a reduction in calls – maybe a 100 calls have been avoided. The set up was so easy, and the team at Rental Heroes are great. I highly recommend them.
Kelly Seaton
Managing Director / Licensee
The Leasing Network
We have been watching on the chats to see how it’s going, which has been fun, especially the one where Alex was doing better than us. Lol….
Our clients
Supported integrations
In the news
Little Real Estate partnership
21 March 2023
Little Real Estate roll out Alex!
Jellis Craig partnership
24 June 2022
Jellis Craig roll out Alex to their branch network
2022 Proptech Award!
8 June 2023
Rental Heroes wins 2022 Proptech award!
REB Innovator of the Year!
14 January 2022
Rental Heroes nominated for REB award!
$1M funding round
20 May 2021
Rental Heroes announces $1M seed funding round