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Alex for Tenants

Taking care of tenant issues

Smarter than other chatbots, Alex uses natural language and AI to resolve maintenance issues and is clever enough to answer common tenant questions, so you don't have to.

Find out more →

Alex for Tenants

Taking care of tenant issues

Smarter than other chatbots, Alex uses natural language and AI to resolve maintenance issues and is clever enough to answer common tenant questions, so you don't have to.

Find out more →

Alex for Websites+

Real conversations for your website

Take your website to the next level. Alex generates new leads through smart, natural language conversations. From finding matching properties to answering nuturing questions, Alex does all the ground work so you receive ready-to-close, high quality leads.

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Alex for Websites+

Real conversations for your website

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Alex for Emails

Less effort, more leads

Tired of 80% of routine enquiries from Domain and REA? Despite detailed listings, the questions still keep coming. Let Alex take care of the routine, freeing your time for the important stuff.

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Alex for Emails

Less effort, more leads

Tired of 80% of routine enquiries from Domain and REA? Despite detailed listings, the questions still keep coming. Let Alex take care of the routine, freeing your time for the important stuff.

Find out more →

Alex for Calls

The future of calls

Alex takes repetitive enquiries out of your phone queue, so you have more time to build your business.

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Alex for Calls

The future of calls

Alex takes repetitive enquiries out of your phone queue, so you have more time to build your business.

Find out more →

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What our customers are saying

Teagan Munro

New Business Manager

LJ Hooker - Kaleen

Alex has been really popular with our tenants – very easy to use allowing tenants to provide more information including photos and videos when reporting maintenance. The integration with IRE’s Maintenance Tracker is seamless and reduces the need for additional follow-up by our property managers.

John Thomas

Business Operations Manager

One Agency

Alex has been fantastic for our property management team - They absolutely love the AI assistance and how the information feeds through to PropertyMe. Thank you so much for all of your help and congratulations on your recent awards!

Chloe Morland

Property Manager

Ray Dobson Real Estate

Chris Orr

Director of Residential

Savills Australia

So far the feedback has been wonderful and the jobs that are coming through are sooo much easier to handle.

Tanya Harding

Business Manager

Distinct Property Management

Since introducing Alex, we’ve found there are less follow-up calls, emails and voicemails to deal with. It’s great that Alex goes beyond maintenance, answering common tenant questions and providing useful guidance without interrupting the team. On average Alex is saving 10 hours per week, and this is increasing each week as more tenants and owners start using Alex.

Jonathan Downing

General Manager

Mosaic Property Group

The onboarding process couldn’t have been easier. After 3 weeks we’ve seen Alex handle close to 100 tenant requests on behalf of our Property Managers. What you guys have built is exactly what the industry needs. If you haven’t spoken to Rental Heroes, do your agency a favour, you wont regret it!

Susie Weaver

Business Development Manager

LJ Hooker - Canberra City

Since launching Alex the AI chatbot a couple of months ago, we have noticed a reduction in calls – maybe a 100 calls have been avoided. The set up was so easy, and the team at Rental Heroes are great. I highly recommend them.