Our property management software uses natural language & AI to handle tenant issues and enquiries so you no longer have to

Alex uses natural language & AI to automate enquiries
freeing up your time!

Our virtual assistant "Alex" is an AI powered chatbot. Alex is smarter than other chatbots as he uses natural language for all maintenance issues and is clever enough to answer common tenant questions, so you don't have to.

Alex troubleshoots and offers self-help advice to resolve common problems. If the issue cannot be resolved by Alex, he gets all the details and creates the request directly in your CRM!
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What our customers are saying

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Chris Orr
Director of Residential
Savills Australia

So far the feedback has been wonderful and the jobs that are coming through are sooo much easier to handle.

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Teagan Munro
New Business Manager
LJ Hooker - Kaleen

Alex has been really popular with our tenants – very easy to use allowing tenants to provide more information including photos and videos when reporting maintenance. The integration with IRE’s Maintenance Tracker is seamless and reduces the need for additional follow-up by our property managers.

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Tanya Harding
Business Manager
Distinct Property Management

Since introducing Alex, we’ve found there are less follow-up calls, emails and voicemails to deal with. It’s great that Alex goes beyond maintenance, answering common tenant questions and providing useful guidance without interrupting the team. On average Alex is saving 10 hours per week, and this is increasing each week as more tenants and owners start using Alex.

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Jonathan Downing
Operations Manager
Mosaic Property Group

The onboarding process couldn’t have been easier. After 3 weeks we’ve seen Alex handle close to 100 tenant requests on behalf of our Property Managers. What you guys have built is exactly what the industry needs. If you haven’t spoken to Rental Heroes, do your agency a favour, you wont regret it!

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Susie Weaver
Business Development Manager
LJ Hooker - Canberra City

Since launching Alex the AI-chatbot a couple of months ago, we have noticed a reduction in calls – maybe a 100 calls have been avoided. The set up was so easy, and the team at Rental Heroes are great. I highly recommend them.

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Kelly Seaton
Managing Director / Licensee
The Leasing Network

We have been watching on the chats to see how it’s going, which has been fun, especially the one where Alex was doing better than us. Lol….

Customers using Alex

...and many more
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